Businesses
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Registered
Active
—
Running bots
Total Orders
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All clients
Revenue
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Processed
🎁 On Trial
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Free trial
💳 Paid
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Subscribed
⚠️ Expired Trials
—
Never converted
📱 WhatsApp Split
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Dedicated / Shared
All Businesses
| ID | Business | Username | Phone ID | Status | Created |
|---|
⏰ Trials Ending Soon
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📊 Top Categories
💱 Currency Breakdown
💬 Message Volume (7d)
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🤖 AI Usage & Cost (24h)
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All Clients
| ID | Business | Username | Phone ID | Status | Actions |
|---|
Transparent, multi-signal review only — nothing here auto-suspends or auto-labels a business as fake.
Every flag shows exactly which signal fired and the evidence; a SuperAdmin decides what happens next.
🛡️ Security Dashboard — live snapshot, resets on redeploy
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📊 Security History — persisted, survives redeploy
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| Date | IP Flagged | Account Lockouts | Bad Webhook Sig | Signup Limit |
|---|---|---|---|---|
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📣 Campaign Volume — last 7 days, tracked since Phase 10 deployed
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| Business | Sends | Recipients |
|---|---|---|
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⚠️ Open Risk Flags
| Business | Risk | Reason | Evidence | Flagged | Actions |
|---|---|---|---|---|---|
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📜 Recent Admin Actions (Audit Log)
| When | Admin | Action | Business | Reason |
|---|---|---|---|---|
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📤 Export Data — every export is audit-logged above
⚠️ These are platform-wide emergency switches — pausing one affects every business at once. Each pause requires a reason and is permanently audit-logged.
🚨 Emergency Pause Switches
| Control | Status | Action |
|---|---|---|
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🚧 Maintenance Mode
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Note: this sets a flag other pages can read (e.g. a banner) — it does not yet block API traffic platform-wide.
🎚️ Feature Flags
| Flag | Status | Updated | Action |
|---|---|---|---|
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Cohort rows show each signup month's businesses by CURRENT status, not a point-in-time retention curve —
the schema has no cancellation timestamp for historical churn. Recent-churn windows only cover cancellations
recorded since transition tracking started; see the note under each panel.
All-Time Churn Rate
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Of ever-paid businesses
Cancelled
—
of ever-paid
Churned — Last 30 Days
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From tracked events
Churn by Tier
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📅 Signup Cohorts
| Signup Month | Signups | Trialing | Active | Past Due | Cancelled | Still Here |
|---|---|---|---|---|---|---|
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Total Orders
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All time
Revenue
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Total USD
Products
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Active items
Customers
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Unique contacts
Repeat Rate
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Customers who reordered
⭐ Satisfaction
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Avg customer rating
📊 Customer Acquisition
QR → Chat → Orders
📲 QR Scans
—
— today
💬 Link Clicks
—
— today
🗣 Conversations
—
— today
🛒 Orders
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All time
🎯 Conversion
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QR scans → orders
QR Scans
Conversations
Orders
💚 Business Health
Checking your setup…
📊 Top Customers by Orders
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🤖 AI Conversation Insights
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👥 Customer Segments
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⭐ VIP
—
💚 Loyal
—
👍 Regular
—
👋 New
Total customers: —
⏳ Pending Payments
—
⏱ 1h+
—
⏰ 3h+
—
🚨 6h+
—
Total
Recent Orders
| ID | Customer | Product | Qty | Total | Time |
|---|
Order History
| ID | Customer | Product | Qty | Total | Status | Time |
|---|
Total Products
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Active
—
Out of Stock
—
Total Orders
—
Revenue
—
Image Coverage
—
Add Product
🖼️
Click or drag an image here
JPG, PNG, WebP · max 2MB
Current Menu
| Product | Category | Price | Stock | Status | Actions |
|---|
Quick Actions:
📊 Product Analytics
🏆 Best Sellers
🆕 Recently Added
⚠️ Needs Attention
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Select a conversation
👈 Pick a customer to start chatting
Write your message
Quick templates
0 / 1024
Send to
Sending to: all customers
Preview
Your message will appear here…
📱 Recipients: —
📬 Last sent: Never
Recipient list
Select an audience to preview recipients.
👤 Human Handoff
Active Handoffs
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Avg Wait Time
—
Handoffs Today
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Agents Active
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🔴 Waiting Customers
No active handoffs
🧑💼 Agent Activity Today
No agent activity today
Automatically recover abandoned carts and re-engage inactive customers. All messages are sent via WhatsApp on your business's behalf.
🛒 Cart Recovery
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Automatically message customers who added items to their cart but didn't check out. Sends after a configurable idle period.
Enable Cart Recovery
Last run: —
🔄 Re-engagement
—
Send a friendly WhatsApp message to customers who haven't ordered in 14+ days. Brings lapsed customers back without any manual effort.
Enable Re-engagement
Last run: —
ℹ️ How It Works
🛒 Cart Recovery — runs hourly. Customers idle for 60+ minutes receive a WhatsApp nudge linking back to their cart.
🔄 Re-engagement — runs daily. Customers with no orders in 14+ days receive a personalised "we miss you" message.
Both automations are opt-in and respect WhatsApp messaging policies. Messages are sent using your business name.
Business Profile
Business Type
Products mode — stock tracking enabled.
🛍️ Products
🔧 Services
🔐 Account & Security
@
—
Used for login recovery, trial reminders, and account notifications.
Change Password
WhatsApp Status
Connected to Shared Number
Your store is powered by the WaziBot platform WhatsApp number. No setup needed.
🟢 WhatsApp: Active
🟢 AI Ordering: Enabled
🟢 Payments: Ready
🟢 AI Ordering: Enabled
🟢 Payments: Ready
🧑 Profile Information
W
✏️
Your Name
JPG, PNG or WebP · max 3 MB
🔒 Security
Change Username
Change Password
At least 8 characters
Uppercase letter (A–Z)
Lowercase letter (a–z)
Number (0–9)
ℹ️ Account Information
Business ID—
Username—
Account Created—
Current Plan—
Trial Status—
Billing Status—
Role—
⚙️ Preferences
🌙 Dark Mode
Apply dark theme to dashboard
📧 Email Notifications
Order alerts, customer messages, system updates
💬 WhatsApp Notifications
Receive alerts via WhatsApp
📣 Marketing Emails
Product updates, tips, and offers from WaziBot
📊 Weekly Reports
Weekly summary of orders, revenue, and activity
🔔 System Alerts
Trial expiry, payment failures, service notices
⚠️ Danger Zone
Delete My Account
This closes your WaziBot account for good. Your login stops working immediately, but
nothing is thrown away on the spot — we keep a backup of your account data (profile,
products, orders, customers, chat history) for 90 days, then it is
permanently deleted along with your account. You cannot undo this yourself once it's
done — within the 90 days, only contacting WaziBot support can restore the account.
💚 EcoCash
🌍 PayPal
Customers send directly to this email via the PayPal app.
🏦 Bank Transfer
📲 BLIK
The default instant-payment method for customers in Poland.
💳 Online Payments
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Accepted Payment Methods
💳 Visa
💳 Mastercard
Apple Pay
G Pay
🔗 Link
Klarna
Afterpay
BLIK
🔒
Payments processed securely by Stripe — PCI DSS Level 1 Certified
WaziBot Subscription
—
—
📱 WhatsApp Connection
Status:
—
This is the permanent Access Token from your Meta app (starts with
EAA…) — not the VERIFY_TOKEN used for the
webhook handshake. Get it from Meta's WhatsApp → API Setup page.
💵 Cash & Currency
Cash on Delivery
Pickup Available
Changing currency above only relabels prices with a new symbol —
it doesn't convert the actual numbers. Use this to convert every
product's price using today's real exchange rate.
Status
Delivery Settings
Delivery Enabled
AI Assistant Settings
Smart Recommendations
Upsell Suggestions
Personalised Greetings
Custom Footer
🌐 Multi-language Replies
Enable Translation
Customers can ask the bot to reply in another language
When enabled, a customer can type things like "translate to french",
"switch to shona", or just write a greeting in their language
(e.g. "Sawubona") and the bot will remember their preference
and reply in that language going forward.
Supported: English, Shona, Ndebele, Swahili, French, Portuguese, Spanish.
Supported: English, Shona, Ndebele, Swahili, French, Portuguese, Spanish.
Store Controls
Store Open
Customers can browse and order
Pause Orders
Customers can browse but not order
Vacation Mode
Show out-of-office message
Notifications
Email Order Alerts
Low Stock Alerts
Daily Sales Summary
Business Type / Template
Improves AI cross-sell suggestions and campaign templates.
Loading templates…
Dashboard Appearance
✨ Public Website Generator
👁 Preview Site →
Customize the look of your public website at wazibot.com/site/your-business.
Changes apply instantly — no need to regenerate anything.
Advanced Options
Show Business Hours
Show Location
Show Map (uses Location above)
Show Customer Reviews
Enable Online Ordering CTA
🔗 Your Referral Link
Share your link with other business owners. When they sign up using it, you earn rewards. 🎁
—
📲 Your Referral QR Code
A scannable, shareable graphic — post it on social media, print it, or send it directly. Anyone who scans it and signs up counts toward your referrals. 🎁
Generating your QR code…
📊 Referral Stats
Total Referrals
—
Signed up
Converted
—
Active accounts
Available
$0.00
Ready to withdraw
Total Earned
$0.00
$0.20 per referral
Progress to withdrawal$0.00 / $5.00
Minimum withdrawal: $5.00 via PayPal • 25 referrals needed
📝 Ready-to-Send Messages
ℹ️ How Referrals Work
1️⃣
Share Your Link
Send your unique link or code to other business owners via WhatsApp or social media.
2️⃣
They Sign Up
They create their WaziBot account using your link or entering your code at signup.
3️⃣
You Earn Rewards
Earn $0.20 per signup, instantly. Withdraw via PayPal once you reach $5.00.
💬 WhatsApp Chat Link
Share this link anywhere. When customers tap it, WhatsApp opens with your order message ready.
—
📲 QR Code
Generating QR…
🔑 Starter Keyword
Customers can send this message directly to the shared WaziBot number to start ordering from your store — no link needed.
SEND THIS TO WAZIBOT
—
🖨 Print Assets
Download and print your QR code for different uses. All use the same QR — place it wherever customers can scan it.
Branded PDF templates coming soon
✅ How to Get More Customers
📍 Physical Location
✔ Print the QR on A4✔ Place it on your counter
✔ Put it on tables
✔ Add it to receipts
📱 Social Media
✔ Add link to Instagram bio✔ Post QR on Facebook
✔ Add to WhatsApp status
✔ Share in WhatsApp groups
💬 How It Works
✔ Customer scans QR✔ WhatsApp opens automatically
✔ Message is pre-filled
✔ They just tap Send to order
⭐ VIP
—
Your best customers
💚 Loyal
—
Keep coming back
👋 New
—
First-time buyers
😴 Haven't ordered
—
In the last 30 days
All Customers
| Phone | Name | Orders | Total Spent | Last Seen |
|---|
Today's Bookings
—
Upcoming
—
Completed
—
Cancelled
—
Next Appointment
—
All Bookings
| Date / Time | Customer | Service | Status | Notes | Actions |
|---|
⚙️ Booking Settings
⏱ Tier 1 (1h+)
—
Gentle nudge
⏰ Tier 2 (3h+)
—
Firm reminder
🚨 Tier 3 (6h+)
—
Final warning
📋 Total Pending
—
Awaiting payment
Stale Payment Orders
| Order | Customer | Total | Method | Tier | Age | Actions |
|---|
—
—
Customer name
—
Orders
—
Spent
—
Last Seen
Recent Orders
Recent Conversation
ORDER —
—
Customer
—
—
Qty
—
Total
—
Status
Item
—
Update status