Questions About WaziBot

Everything businesses commonly ask before getting started with a WhatsApp AI assistant. Can't find your answer here? Contact us directly.

What is WaziBot?

WaziBot is a WhatsApp AI business assistant. It connects to a business's WhatsApp number and automatically handles customer conversations — answering questions, taking orders, managing bookings, and accepting payment — using an AI trained on that business's own products and pricing.

Do I need my own WhatsApp Business API number to use WaziBot?

No. You can start on a shared WhatsApp number, where your business gets its own independent WaziBot assistant alongside other businesses. You can move to your own dedicated number later without losing any order history or configuration.

How much does WaziBot cost?

WaziBot offers a 30-day free trial with full Growth-tier access, including native bookings. After the trial, plans start at $5.99/month for Starter, with a Growth plan at $12/month, plus a custom Enterprise plan for larger businesses. See the pricing page for full details.

What payment methods can my customers use?

WaziBot supports EcoCash, PayPal, cash on delivery or pickup, bank transfer, and BLIK — you choose which methods to offer based on your business and location.

Can WaziBot handle appointment bookings, not just product orders?

Yes. Service businesses — salons, barbershops, consultants, and similar — can let customers book appointments directly through WhatsApp or a public booking page. WaziBot checks real availability against your working hours and existing bookings to prevent double-booking.

What happens if a customer asks something WaziBot can't answer?

WaziBot hands the conversation off to you or your team directly, so nothing gets stuck with an AI that doesn't know the answer.

Can I manage my products and stock levels?

Yes, from your WaziBot dashboard. Stock levels update in real time, and WaziBot reflects current availability in every customer conversation.

Does WaziBot work in languages other than English?

Yes. WaziBot-generated business websites support multiple languages, and the WhatsApp assistant itself is built to communicate naturally with your customers.

How long does it take to get started?

Most businesses are live and able to take their first WhatsApp order within minutes of signing up — no developer or technical setup required.

Where is WaziBot based?

WaziBot is an AI employee for WhatsApp businesses, built for businesses worldwide. It started in Zimbabwe and today serves businesses across many countries, with support for local payment methods like EcoCash and BLIK where relevant.