WaziBot Features

Everything WaziBot actually does for your business, in one place. No feature listed here is aspirational — if it's on this page, it's something a business using WaziBot today can turn on.

AI Customer Conversations

WaziBot's AI understands natural WhatsApp messages — not rigid button menus — and responds using your business's real products, prices, and policies. A customer can ask "do you have anything under $20?" or "what time do you close on Saturday?" and get a real, accurate answer, not a generic chatbot response.

Orders, Cart & Checkout

WaziBot builds a cart as a customer browses, walks them through checkout, and accepts payment through whichever methods your business has configured — EcoCash, PayPal, cash on delivery or pickup, bank transfer, or BLIK. Every order is created immediately and tracked in your dashboard, with status updates sent back to the customer automatically as the order progresses.

Appointments & Bookings

Service businesses — salons, barbershops, consultants — can let customers book appointments directly through WhatsApp or a public booking page. WaziBot checks your real working hours and existing bookings before confirming a slot, so two customers can never be booked into the same appointment by accident. Reminders go out automatically before the appointment, asking the customer to confirm or cancel.

Products & Inventory

Manage your product catalog and stock levels from your WaziBot dashboard. WaziBot reflects real-time availability in every conversation — if something is out of stock, customers are told before they try to order it, not after.

Customer Support & Human Handoff

Routine questions get answered automatically, day or night. When a conversation genuinely needs a real person — a complaint, an unusual request, a negotiation — WaziBot hands it off to you or your team directly, rather than trying to force an AI answer where one doesn't fit.

Marketing: Campaigns, QR Codes & Referrals

Send broadcast campaigns to your customer list, generate QR codes that link straight to your WhatsApp chat or booking page, and grow through a built-in referral program that rewards customers for bringing in new business.

Dashboard & Analytics

One dashboard for orders, customers, products, and bookings — no digging through chat history to piece together what happened. See your sales, busiest times, and customer activity at a glance.

Business Website Generator

WaziBot can generate a public storefront website for your business automatically, with support for multiple languages, so customers who'd rather browse a website than a chat still land somewhere that reflects your real catalog and pricing.

Multi-Tenant, Shared or Dedicated WhatsApp Number

Start on a shared WhatsApp number — your business gets its own independent WaziBot assistant, completely separate from any other business also using WaziBot — and move to your own dedicated number later without losing order history, customers, or configuration.

Related

WhatsApp AI for Business →
WhatsApp Order Management →
WhatsApp Customer Support →
WhatsApp Business Automation →
WhatsApp Marketing →
Inventory Management →
What Is WaziBot? →